The characters in eastenders Essay Example for Free

The characters in eastenders Essay The characters in Eastenders are very stereotypical Londoners, the accent, the clothes and the way of life. Where as in Emmerdale theyre country farm type people. Their way of life is completely different that goes without saying the setting is completely different Eastenders is based in Albert Square and the Queen Vic-everything happens within these limitations and Emmerdale is based on a village and the Woolpack this is a much wider limitation. The story lines in theory are very similar but are conveyed completely differently. The camera angles used in Emmerdale arent as good as Eastenders because in Emmerdale it seems theyre limited to two cameras in each scene and theyre usually close ups of faces but in Eastenders they use 3+ cameras per scene and use a mix of tracking and close ups! In both soaps the characters all seem to have problems and big mishaps in their lives. In Eastenders ALL the characters are linked in one way or another which is done very cleverly. Its pretty much the same in Emmerdale the characters are mostly linked due to past history or such like. Using the limitations in both soaps causes intensity as everything is happening in the same place! In both shows you generally see the same faces. The shows are both based on roughly 25+ characters. The story lines are very dramatic and the acting in Eastenders is that bit better than Emmerdale but theyre both done so well. It seems inn both soaps life always goes on and story lines are forgotten with the click of a finger by characters and the audience. This happens in nearly all soaps! The audience Eastenders is aimed at is roughly 10+ due to the timing of 7:30-8pm where as Emmerdale is aimed at 8-9+ as its on at 7 O clock! In real life we have our ups and our downs but I feel it seems in Eastenders, Emmerdale and Coronation Street for that fact that everybody just has downs!!! In real life people do have complicated social relationships but in Eastenders AND Emmerdale it seems no one ever doesnt have them.-This is very fake. The television presents soaps very well and its clear lots of thought goes into all soaps but I feel that more thought and money go into Eastenders rather than Emmerdale. The meanings of most big story lines are to help others who are either in the same situation or having a bad time to boost their confidence or to draw in viewers. Eastenders story lines are more OTT and they are easily leaked to TV mags and newspapers I think this is to draw viewers but it just spoils the story lines because 99% of the time you know exactly whats happening! The audience find it appealing to watch others lives being messed up and problems happen because it makes them feel better and see their problem from another perspective and think maybe my lifes not so bad! This is good and is conveyed in all soaps. Both Eastenders and Emmerdale have a couple of really bitchy characters, which are really amusing to watch. The props in the scenes in both well thought out and in Eastenders the endings(cliff-hangers) are extremely well thought out to make you want to watch the next episode. There are several Genres within soaps these include comedy, horror mainly reality and many more. Some scenes in Eastenders and Emmerdale are funny and cheer you up and you can look back on them and still chuckle but, then again some of the scenes and story lines thought up are horrific and disgusting and you feel you dont want to watch any more but youre dying to find out what happens! There are themes within Soaps, these are the story lines within Genres! Themes are used to support views. The style in Eastenders of story lines is to take a story line and over dramatises it x10. Where as in Emmerdale the story lines are less dramatised and more realistic but this isnt what people want to see they want to see big problems and arguments. This is what makes Eastenders more popular soap of the two. The scene setting sets a basis of the soap i.e.: in Eastenders the common accents and in Emmerdale the farms etc! The presentational device is much better conveyed in Eastenders. The cast size in both soaps is roughly the same and there are about 15 main characters in each! These play the superior roles and the others play large roles but are labelled extras. In both soaps there are swines and people that are just gits and theres also the sort of people who are lovely and friendly to everyone weather they like them or not! Not everyone has someone to fall back on in soaps and this is realistic and usually leads to them doing something stupid or bizarre. Eastenders and Emmerdale are two very different, popular and competitive soaps! They both have a good narrative structure and convey stories and problems brilliantly. But thats what most of the story lines are stories and not facts or real life situations. The denotation(what is seen) is always done to a high standard in Eastenders and a good quality in Emmerdale and usually gives a clear connotation (what the denotation means!) They have a variety of Genres, which define the conventions of each story line. This forms on going story lines which isnt always a good thing because sometimes they drag on and put people off the soap! The general over exaggeration, dramatisation, tone and imagery form the presentational device within soaps. This is deep in both soaps. This causes the effect of addiction. You watch one episode and find yourself asking questions like what happened between so and so and is she always that bitchy etc then you find you cant wait until the next episode! We get so caught up in the lives of the characters their lives take priority over ours and we make time to see what is happening. The characters in both soaps use different facial expressions and tones of voice to form the structural device. This is built in to convey a point this is regularly used in both Emmerdale and Eastenders! The audience identification(what makes the audience like the soap) is the characters, you become loving or hatred towards them with characters like Little Mo(EASTENDERS) and Kathy(EMMERDALE) you want to give them a hug and some friendly advice but with characters like Trevor(EASTENDERS) and Kaine(EMMERDALE) you want them to be locked up and the key thrown away. The content of the soaps on a basis of realism is surprisingly very low because the realism of story lines is probably 90% but the way theyre conveyed takes them down to about 40% this isnt a bad thing as the audiences do love it! To round up my essay Id say Eastenders isnt realistic, it is addictive, the actors and actresses are brilliant, it has the most dramatic story lines, its camera work is more effective and its the most popular soap at the moment. To round up Emmerdale Id say its a nice location, the actors and actresses are good and very realistic, the camera work could be improved by an extra camera and the story lines could be dramatised a little more this would make the soap a lot more popular!

Atkins and Low Carbohydrate Diets: Not the Optimal Method of Weight Loss :: Health Nutrition Diet Exercise Essays

Atkins and Low Carbohydrate Diets: Not the Optimal Method of Weight Loss In the help of today’s society where looks seem to matter more than personality, different types of diets quickly became popular. In the year 2003 to 2004 the Atkins Diet reached its peak, from its wide advertising to its celebrity connections an increasing amount of Americans focus their interest on this unusual way of losing weight. The Atkins Diet was introduced by Dr. Robert Atkins in 1972. Its purpose is to make a person loose weight by eating foods that are high in protein and lessening foods that are high in carbohydrates. When a person eats foods that are high in carbohydrates, it produces a high amount of insulin which causes the body to quickly change food into body fat. On the other hand, when the body generates low carbohydrates it produces low insulin and this causes the body to search other areas for fuel, which is fat. And when the body does not have energy source that comes from carbohydrates it will turn to another resource which is fat to burn energy. So in other words, the Atkins Diet is stating that you can eat as much food that contains fats and proteins which are mainly steak, eggs and all the other foods that are taught to be unhealthy. Therefore, one question seems to be always asked when talking about the Atkins Diet. Does it work? Low carbohydrate diets have been very controversial because it does not follow the food pyramid and many Americans are puzzled by this idea. But countless people are trying it because of the idea that you can eat large amounts of good tasting foods and still be able to loose weight. There are also other advantages such as sleeping better, no headaches as well as no joint and muscular pains. Weight loss in the Atkins Diet is also rapid compared to the conventional way of loosing weight where carbohydrates are stated to stimulate a person’s appetite that triggers to more eating which can cause breaking the rules and longer time to see results. Many believe that the Atkins Diet is too good to be true and wants to be informed of the bad side of this well known diet. With its focus on fatty foods and meats, medical experts find the Atkins to be unsafe because it limits a person from eating nutrient rich foods.

Education †Teacher Essay

The â€Å"education† has been derived from Latin words â€Å"Educare†. â€Å"Educare† means to train, to bring and lead out’, so we can say that education is to bring up, to developing and shaping up the individual talent and his inner potentialities. Definition: Education is a process in which and by which the knowledge, characters and behavior of the human being are shaped and molded. Education is lead to the enlightenment of mankind. According Imam Gzali Imam Ghazali said that education is a process which enables an individual to distinguish between the true and false, the good and bad, the right conduct and the evil doing. Educational policy: Education policy refers to the collection of laws and rules that govern the operation of education systems. Education occurs in many forms for many purposes through many institutions. For example early childhood education, two and four year colleges or universities, graduate and professional education, adult education and job training. Therefore, education policy can directly affect the education people engage in at all ages. Policy 1979 Page 1 National Education Policy 1979 By Roll No. 01,48,12,37,41 National Education Policy, 1979. On 29 March 1972 Zulfiqar Ali Bhutto announced the education policy. As a result all private education institutes were taken into national grip and brought changes in all other aspect of education. July 1977 General Zai-ul-Haq announced that new administration wanted to impose Islamic system. They considered it their aim. They believed that goals could not be achieved unless educational system based on Islamic system. For this purpose General Zia-ul-Haq conducted the conference of teachers, educationalist and of intelligent people. This conference gave recommendation for whole educational system. Muhammad Ali Khan announced this national policy. The main purpose of this policy was to impose education on Islamic system and to impose Urdu language by means of education. Main aim of the National Educational Conference 1979 was: ? Fostering loyalty to Islam. ? Creation of concept of Muslim Ummah. ? Promotion of science and technical education. Recommendation The main recommendation of the education policy of 1979 was following. 1. Elementary Education ? ? ? ? ? In coming five years 13000 schools will have opened Schools will have opened for those girls that were deprived from formal education Enable the students to stand on their courage Residential irony and training centers will have constructed for rural female teacher 5000 masjid will have constructed and books will have provided free of cost 2. Secondary Education ? 2000 new secondary institutes will have opened and converted 1000 middle schools into secondary institutes ? In the curriculum of secondary education new subject will have added ? Scope of secondary education will have intended so that students found take part in productive activities ? Secondary education will have considered from nine class to second year Policy 1979 Page 2 National Education Policy 1979 By Roll No. 01,48,12,37,41 3. Higher Education ? In selected girls colleges of all provinces post graduates classes will have started ? Valuation will have given to teachers of University to extend their education & professional training ? Scholarship will have given to intelligent students and teachers ? In coming five years no other new universities except women universities. New buildings of colleges will have constructed for girls and boys ? Provincial government will responsible to bear all expenses of universities Features: It was said in nation policy 1979 that education is a continuous process. Any educational policy cannot complete without education. Main features of recommendation are given below. 1. Masjid School It was planned in national educational policy that masjid schools masjid will have opened in these schools other subjects will have together alongside primary education. Moreover it was decided to open 5000 masjid school 2. Women Education It was recommended in policy to establish separate women university. Main point was to get attention of women towards education 3. Special Education It is also recommend in policy that central government will have prepared plans for the education of blinds, handicap able. Such person will have prepared to ea rn their livelihood 4. Establishment of private Institution In national policy establishment of private institute were allowed in this way education of inhabitants of country will have increased. Policy 1979 Page 3 National Education Policy 1979 By Roll No. 01,48,12,37,41 5. Mohallah Schools It was recommended to open Mohallah schools for those girls that could not get admissions in formal educational institutes. For this purpose 5000 school were opened 6. Religious Education Arabic will have compulsory up to 8th class. It will have taught as a compulsory subject 7. Village workshop schools It was recommended in policy to open workshops schools for those children who leave study. Main purpose was to enable them to earn their livelihood. 8. Medium of instruction It was planned in policy that all English medium school that get government aids will consider Urdu language as a medium of instruction IMPACT: 1. Clear foundation of education In national educational policy Islamic Ideology of life was considered as base of education 2. University Grants Commission It was decided in policy to give university grant commission to university to save their problems moreover it was said that government would bear expenses of university and these amount were given a grant commission 3. Urdu Language. It also decided in educational policy that all official work will have performed in Urdu language. It was compulsory for English medium schools that get government aids to adopt language selected bay provincial government Policy 1979 Page 4 National Education Policy 1979 By Roll No. 01,48,12,37,41 4. Islamic Madras’s According to the decision of national policy those people were held for public services that have certificate from Islamic Madras’s. in this way benefits of Madras increased and preached Islam 5. Teacher welfare Residential colony was constructed for rural teachers. For getting external & in internal education scholarship was given to teachers Milestones achieved by Education Policy 1979: 1. The medium of instruction was switched over to Urdu in government schools. 2. Private schools were allowed to have English as the medium of instruction. This led to the operation of two different systems of education within the country, one for those who could afford private education, and one for the rest of the nation. This two tier system contributed to a widening socio-economic inequity with the consequent feeling of injustice and resentment. 3. The policy of nationalization was reversed. 4. The private sector was encouraged to open schools. 5. The funding of universities was made through the Federal government. Suggested strategies to achieve goals of Policy: 1. Merging madras and traditional education. 2. Urdu as a medium of education. 3. Effective participation of community in literacy programs. 4. Linked scientific and technical education. 5. Separate instates for male and female. 6. Mosque schools. Implementation: This policy was not implemented properly and failed due to lack of planning and financial resources. Policy 1979.

Correlation Between Alcohol And Alcohol - 1477 Words

Results The amount of hours a person works a week is negatively correlated to an individual’s dependency to alcohol. The less hours a person works per week the more they will be dependent on alcohol. On average, the individuals in the sample worked a low amount of hours a week (M = 11.31, SD = 14.9) and had a moderately low dependency on alcohol (M = 31.11, SD = 14.26). In addition, the confidence intervals looking at the amount of hours worked per week indicated that the participants continued to work low hours (95% CI = [8.96, 13.83]). Along with, both the upper and lower bounds of the alcohol decency score showing reaming consistent with a modestly low dependency on alcohol (95% CI = [29.02, 33.58]). When a Spearman’s correlation analysis was used a negative correlation was found indicating that a the less amount of hours a person worked a week the higher their dependency on alcohol is. This correlation supported the hypotheses. A Spearman’s correlation was used because thee out of the four test for a normally distributed population were violated and the sample size was over 100. However, the correlation was not significant rs = -.114, n = 152, p = .08 (one – tailed). The amount of hours worked in a week had an extremely small effect on a person’s dependency to alcohol r2 = .01. This incredibly small effect size is consistent with the results of the significance test. With the correlation having no significance then it is accurate to say that a person’s work hours hadShow MoreRelatedUncovering a Relationship Between Alcohol and Violence Using Correlation Research979 Words   |  4 PagesCorrelation research reveals a pattern between two variables that have been measured several times. To uncover a relationship between alcohol and violence, I would use the correlation research. 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How Technology Is Constantly Evolving And We Are Too With It

Technology is constantly evolving and we are too with it. We incorporate technology into our everyday lives to make them easier, provide entertain or be able to connect with one another. Arguably, no creation has made this more possible than Cyberspace. Prior to the twenty first century cyberspace was thought to be in the realm of science fiction, until a couple decades later technological breakthroughs brought it to existence. From that point on it has become essential to personal and global infrastructure. Storing our identity, personal information, wealth and for some our whole lives. Which makes it dangerous as well if abused. Cyberspace is a new frontier and we still don’t completely understand it. So how do we prosecute those who do harm to one another by means of cyberspace and cybercrime? Generally cybercrime branches of in to three major groups. Against a person, property or the government. A cybercrime against a person includes harassment and stalking a person through the internet/cyberspace. This is possible through the aids of email, social media and other sites or similar sorts. The types of harassment possible through cyberspace is sexual, racial, religious and others. Cybercrime against someone’s property include transmission of harmful programs and viruses. Also hacking corporate databases to steal information and money and email scams used to trick people to transfer money are all forms of cybercrime against property. The last and third major form ofShow MoreRelatedCause/Effect How Technology Influences Personal Relationships1095 Words   |  5 Pagesimpacts of digital technology on society. Technology has been evolving for hundreds of years. As it has become more advanced, the more it has taken a hold of the community. Digital technology is universal and there is no way to avoid it, but people need to start using it more responsibly. 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Germany s Culture And Heritage - 1507 Words

Germany is a country in Western Europe, they are also wealthiest and most populated country in entire continent. Germany has the large amount of people in western Europe and also has the best economy system there. Germany’s landscapes are very similar to the United States, in Northern Germany that’s where you would find snowy mountains Mid-western would consist of the forested hills of the urbanized west. Even if Germany has a long history with everything from World War 2 and a lot of other events, the country is the youngest and newest even younger the United States. Germany. Before 1871 when Germany was called Prussia the land before was made up of many little kingdoms and Monarchies. This is why the Germans many consider themselves†¦show more content†¦Germany stayed but changed their name to Deutsches Reich which they had until the end of World War 2. In the 20th Century in Eastern Europe Germany was the most successful and powerful out of the European countries including Russia. They ended up crushing the Russians in the battle of Tannenberg. Russia was completely destroyed in all this and was forced to sign a peace treaty in March of 1918. Also during World War one the Germans made a ship that can be uses under water to surprise allies’ ships during the war. These boats where dubbed as German U boats by the allies, and are also known now as submarines today. In April of 1917 there was a cruise ship called the Lusitania which got shot up and sunk by a German -U-Boat forcing the United States of America into war against them. In September of 1919, this Austrian man by the name Adolf Hitler joined the politics. Adolf Hitler convinced people on the German committee that Germany was stabbed in the back by the Allies powers and the committee believed him and listened. They all came to the agreement that Germany was the best and was better than any country in the world and wanted all the Germans to live together to form a better, a greater Germany. 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It has been often put to political use. In time of Adolf Hitler the Nazi Leader, archeology was unlikely special interest. The importance of Archeology was used by its leader to make his case that Germany had every right to invade surrounding countries. They used nationalism and the archeology itself to maintain andRead MoreEssay about Heritage Assessment981 Words   |  4 PagesHeritage Assessment Introduction Over the past 20 years a significant social movement in America has amplified public awareness toward the promotion of health and disease prevention, known as Healthy People 2000 and 2010. It has been beneficial in changing the focus of health care from a reactive standpoint to a proactive one, which endorses national health and prevention of disease (Edelmam Mandle, 2010). However delivery of health care objectives is not enough. Health providers must recognizeRead MoreCultural Heritage Protection Agencies During World War II978 Words   |  4 PagesDuring World War II the militaries of the United States and Germany selected individuals from the higher learning community to staff their art protection agencies. German and American army commanders sought individuals with extensive knowledge on cultural property, and information on how to identify and handle it properly. Individuals with these qualifications for protecting cultural property were selected for service under parent army organizations. Some were assigned officer ranks in their respectiveRead MoreThe Immigration Of Asian American Immigrants Essay1505 Words   |  7 Pagesthey willingly took upon menial and other dangerous jobs that others would not do.Employers did not feel compelled to equip them with the necessary protection needed dangerous jobs. 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Pluralism is by definition, the coexistence of multiple, groups, religions, cultures, etc. One example of Pluralism that sticks out is the history of colonial Protestantism. As discussed in class, Protestantism stemmed from desire to reform the Roman Catholic Church. The actions of three figures, Martin Luther, John Calvin, and KingRead MoreCultural Background : A Cultural Perspective As A Future Counselor808 Words   |  4 Pagesfreckles definitely do not go unnoticed. â€Å"It’s the Irish in me,† I often respond, but if a person could look beyond my spotted skin to within, they’d see that I identify most with my German heritage. When my paternal grandparents immigrated from Germany to the United States in the 1950’s, they brought their culture with them, influencing future generations, and especially myself. After analyzing my three family generations, I was proud to learn how my cultural background has greatly contributed to my

Total Quality Management Proposal for Smart Pack Ltd.

Question: Discuss about the Total Quality Management Proposal for Smart Pack Ltd. Answer: Introduction Lego is a line of Plastic Construction toys and its flagship product, Lego, consists of colorful interlocking plastic bricks which could be connected and assembled in myriads of ways. The company has been using a strong, resilient material, ABS (Acrylonitrile butadiene styrene, since 1963 to manufacture its building pieces. In order to expand its business in Asian markets, the firm is looking for a subcontractor in Australia and for this it has approached a small niche manufacturer, Smart Pack Ltd. in Australia. The new manufacturer is expected to assemble small LEGO sets and manufacture toys that are highly compatible to Australian markets. But, prior to this the company needs to conduct a Total Quality Management process to be the most deserving subcontractor of Lego (ASQ Team, 2016). TQM basically describes the management approach to attain a long-term success by responding to the customer needs readily and satisfying them in every sense. The TQM approach asks all the participating employees of the company to work in the direction of improvement in the firms operations and introducing innovative ideas for reforming the workplace culture. A permanent climate is introduced under this process in which all the members of a company continuously improve their skills and capabilities to deliver the best services and high Quality products to its customers. There is a keen requirement of this assessment because Lego is a leading giant in the Toy industry and has been widely accepted over all the foreign markets just because of its commitment towards the quality of the products. The following Business report has been precisely written to highlight the core principles and techniques of the TQM process that are to be undertaken to produce the best outcomes to the parent company (Wiley, 2012). The report also deals with the precise implementation of the TQM approaches within the firm and for this even an action plan has been generated. The prime aim of this report is to convince the owner about the abilities of the Smart Pack Ltd. and why it should be readily considered as a sub-contractor in Australia over the other competitors in the markets. Core Principles of TQM In order to involve a great level of customer satisfaction, an organization needs to follow certain core principles: The organization should follow approaches and develop operations that are entirely customer focused and tends to deliver ultimate satisfaction to them. The tasks being done in order to improve the quality of services are only completed if they are readily accepted by the customers (Baumeyer, 2015). The employees should be promoted to be greatly involved in all the crucial decisions of the company. For this purpose, all types of restrictions should be removed from the workplace and the employees should be empowered with the power of decision making. Process centered thinking should become the utmost priority of the organization as the organization which considers efficiency of the processes over the outcomes is the ones that tend to be most successful (Hashmi, 2015). The Integrated system also forms a unique principle of the TQM. In integrated system all the participants knows about the vision and mission of the company and hence align all the perceptions and activities to achieve them. The plans that begin with a precise strategy have a high success rate. The Strategic and Systematic approach towards the attainment of goals gives a sound platform of effective service delivery to the customers. The approaches after implementation need a continuous improvement and adoption of new trends. The creative and innovative thinking has a capability to make the future decisions more efficient and effective. Decision making is an integral process in any organization but at the same time it is the responsibility of the executives to make this process fact-based instead of an abstract one. The fact-based decisions often allow the organization members to consider those decisions that are beneficial for all at the same time. Hence, with such an approach, the decision making process becomes an unbiased one (Scheid, 2010). Communication is the last but the most important principle of the TQM process. Effective communication tools allow the exact ideas and goals to be promoted among the participants of the organization. This also allows the executives to gain feedbacks of the subordinates over certain decisions and even increase their participation in the crucial aspects of the firm. Required Tools and Techniques There are a number of tools and techniques which are to be installed in order to achieve success while implementing the process elements of TQM. The Qualitative tools consist of subjective inputs which do not measure any numerical value, but give an abstract idea of something immeasurable. The other types of tools are quantitative ones which involve the analysis of the objective data and only consider something with which numerical value is attached (Presentationeze Team, 2016). The best known tools and techniques of a TQM include: The Flowcharts that could be efficiently used in examining activities or in brainstorming To identify the Cause and Effect processes, the researchers could implement the Fishbone or Ishikawa Diagrams. The primary categories are generally pre-determined in such cases (Jafari Setak, 2010). As the owner has already given a deadline of the submission of the business report to the subcontractor, hence, there could also be an implementation of Run Charts in which changes and data are plotted against timeline. As the TQM process highly focuses on improvement of the quality of services delivered to the customers, so a number of process improvement tools such as FMEA (Failure Mode Effects Analysis), PDCA (Plan Do Check Act), SIPOC Analysis and Statistical Control tools could also be included (Singh Grover, 2012). To efficiently implement and maintain the product and service quality, Smart Pack Ltd., being a small firm could also direct its resources in implementing the best TQM techniques of all time like Brainstorm Analysis, Fault Tree Analysis and Hazop Analysis (Gomes, 2011). Implementation of the TQM As Smart Pack Ltd. has to demonstrate its capabilities and abilities to Lego in order to be chosen as the best subcontractor in Australia above all the others, hence, it becomes its prime responsibility to give a candid description of what all will be included in the TQM process being carried out in the company. TQM approach demands a firm to deliver the best quality of goods and services to the customers and even satiate the needs of the workforce. TQM entirely talks about Quality and its improvement in the coming future and this definitely needs a precise plan that is to be communicated and followed by all the participants of the organization. As the company, Smart Pack Ltd. is planning to prove its capabilities in front of the owner as a potential subcontractor in Australia, so it needs to follow a certain set of steps that depicts the actual implementation of the TQM process in the entire organization. These steps are: Clarification of Mission, Vision and Values: The employees participating in the TQM process need to know where their talents and skills are being used and what exactly the vision of the firm is. When they are asked to deliver services that are goal-oriented, then their skills are utilized in a better manner. Orientation of the newly recruited employees is necessary to communicate the true values of the firm and its candid priorities while executing its operations. The Identification of CSF: CSF or the Critical Success Factors are to be identified in the initial stages of implementation of the TQM processes. This identification helps the executives to focus on those things that demands optimum resources, yet promises a huge success of the firm. Moreover, these performance-based factors also help in determining how well a company is performing and what all reformations are needed for the same. Identification of the Key Target Audiences and Customer Groups: Identification of the target groups is crucial prior to the development of products and services. The actual needs and demands of the customers help in framing customized services that have the potential in satiating all sorts of tastes and perceptions in the markets. The Key customer groups in this process include the Employees, the Customers, Vendors, Suppliers and other types of Volunteers that are highly influenced by the outcomes of the TQM process (Sharma, et al., 2014). Gathering Customer and Employee feedbacks: To evaluate the performance of the firm, the executives need to gather feedbacks from myriads of stakeholders. In the TQM processes these feedbacks could be gathered from the Customers and Employees. This will definitely increase their participation in the crucial decision making processes for the organization. Developing and Implementing Survey Tools: The Survey tools often help in identifying that what is best for the customers and in what manner, the organization could meet these requirements. The surveys often provide a starting point for the improvements and also demonstrate progress as improvement plans are implemented (Chandra, 2013). Planning and Implementing Improvement Plan: The customer feedbacks and survey tools help in gathering feedbacks over the current operations of the firm. After the baseline is established, the executives could develop and implement Improvement plans based on these feedbacks The Improvement Plans should have candid operations and should be accepted by all the participants of the organization. Monitoring the TQM process: Monitoring is important to ensure that there is consistent progress towards the goals. This process also helps the executives to determine what all resources have been used till now and what all are to be added for the smooth functioning of the company. Monitoring also helps in evaluating the change in priorities and objectives with the course of time to adapt to the ongoing trends in the business world. Considering the Technological Reformations: The technological elements are reforming at a rapid speed and the organization needs to keep pace with it. The TQM process could only be implemented in an effective manner if the executives consider all the leading changes at the technological level and implement those that could foster the success rates in the organization. Incorporate the achievements and Satisfaction data in the marketing plan: The Satisfaction experienced by the customers by the quality of the product and services of the firm could be used as a marketing tool to attract other customers in myriads of new markets. Similarly, the achievements of the company could also be showcased to gain the loyalty of the customers. Action Plan for the Implementation Below is the Action Plan for two years of implementation of the TQM process in Smart Pack Ltd. Tasks Strategies Person (s) responsible Resources needed Timeline 1. Communication of the exact mission, vision and values to all the stakeholders - Arrangement of weekly and monthly meetings - Effective Training and Interaction sessions - Leaders of the HR department - Experts hired from other organizations - Senior and middle managers - Efficient Conference rooms - Separate budget for meetings - Efficient network systems for upgraded online platforms (Lakhe Mohanty, 2014). - Within 1-2 months of the commencement of the TQM process. 2. Identification of the Critical Success Factors (CSF) - Considering the previous TQM activities occurred in the organization - Watching closely the trends during the success and downfall of the company - Financial manager with its team - Regulatory team with leaders from all the subunits of the organization. - Previous Annual reports and budgets - Reports on availability and lacking of resources within the company. - First Quarter of the first year of Implementation 3. Identification of Key Target Audiences and Customer groups - Launching sample products in the market to record the response and identify target consumers - Taking help from the local marketers to analyze the perceptions of consumers from different markets. - HR manager with the team - Leaders with efficient communication skills - Sample products - Local marketers reports - First two Quarters of the first year of implementation 4. Gathering Feedbacks - Surveys and Personal interviews - Asking customers to fill up the feedback forms. - Employees with interactive power - Company representatives to conduct surveys - Effective Survey Questions - Feedback forms and systems to process them (Floss, et al., 2012). The last quarter of the first year of implementation 5. Developing and Implementing Survey tools - Evaluating the texts for the best survey tools - Hiring experts from another firm to create effective survey questions - Leaders with good critically evaluation power - Representatives to conduct periodic checks and evaluation - The audit reports of the previous years - List of available survey tools in the company - Should begin from the third quarter of the first year of implementation 6. Planning and Implementing Improvement Plan - Design the layout of the best improvement plan - Compare the existing plans with that of the other leaders in the market - The team planning for improvements - Representatives of the company with intellect and innovation - Previous improvement plan - List of ongoing trends in the markets - A List of the improvements adopted by other companies - First quarter of the second year of implementation 7. Monitoring the TQM process -Regular Audits - Meetings - The Audit team - Leaders from all the subunits - The elements that would be undertaken under evaluation - Separate budget for hiring the monitoring team (Caro, 1983). - During the third and fourth quarter of the second year of implementation 8. Considering the Technological Reformations - Observing the current and future technological trends - The experts from the IT sector - Representatives with a command in IT field - Latest Technological tools and techniques - Throughout both the implementation year 9. Incorporation of the Achievements and Satisfaction data in the marketing plan - Recording periodically the success and satisfaction data - Leaders with critical evaluation abilities - Audit and Monitoring Reports - The last two quarters of the second year of implementation Recommendations and Conclusion The TQM process promises a great improvement in a firm and prepares it for a better future. To be the most desirable subcontractor, Smart Pack Ltd. should efficiently follow the above mentioned implementation steps in a given time frame and should even monitor the progress periodically. Moreover, as Lego is highly committed towards the quality of its products, hence, its subcontractor also has to consider the quality of the products and services above all the other operations in the company. References ASQ Team, 2016. What is Total Quality Management (TQM)?. What is Total Quality Management (TQM)?. Baumeyer, K., 2015. Five Principles of Total Quality Management (TQM). Five Principles of Total Quality Management (TQM). Caro, J. C., 1983. Planning and Implementing Total Quality Management (TQX) in a Naval service organization: A Case Study of Fleet Numerical oceanography Center: DTIC, Available at: https://www.dtic.mil/dtic/tr/fulltext/u2/a242311.pdf Chandra, P., 2013. A Study on Implementation of Total Quality Management in Businesses. International Journal of Engineering Science and Innovative Technology (IJESIT), May, 2(3), pp. 1-7. Floss, G., Lynch, T. Naughton, J., 2012. 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